Cross-Cultural Communication

Because learning to love the process of becoming a better version of yourself is the only way.

Apr 267 min read

Starting Conversations at Work: 50 Instant Workplace Conversation Starters

Navigating social interactions at work can sometimes feel like threading a needle—delicate and precise. Yet, the key to having a...

Apr 125 min read

How to Use Business English to Solve Workplace Conflicts

Whether it's a disagreement over project direction or a clash of communication styles, navigating workplace tensions requires finesse and...

Apr 125 min read

Practical Cultural Intelligence in the Workplace and the Art of Personal Diplomacy for Effective Conflict Management.

This article on cultural intelligence in the workplace, looks at the importance of cross-cultural management in business settings and...

Apr 113 min read

Workplace English for Conflict Resolution: 15 Sets of Words, Expressions, and Phrases to Avoid

Welcome to our new resource on Workplace English for Conflict Resolution, where we will look at words, expressions, and phrases to avoid...

Apr 76 min read

Cross-Cultural Business Communication in English: An Overemphasis on Cultural Differences Can Make You Less Culturally Intelligent

When foreign executives first visit a country, their reactions typically fall into one of two categories: rejection or total blind...

Mar 94 min read

Business English Case Study: Cultural Intelligence in Global Business: The Case of McDonald’s in China

This is a Business English Original Case Study. It's part of the book "Strategic Business English: Leadership and Management," by Marc...

Mar 43 min read

Essential Resources for Understanding Cultural Dimensions in Global Business.

This resource is from "Strategic Business English: Leadership and Management" by Marc Roche and Macson Bell Coaching, available on...